Chalet FAQ's - Wine & Brew Fest
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The info below can answer questions you or your chalet coordinator may have and help you plan a fabulous day for your guests!
Info about your chalet ticket package and the link to complete your on-line agreement can be found in the email you were sent or click on the button in the purple box. If you still have questions, contact us at [email protected]. |
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chalet TICKET INFO:
TICKET TYPES & DESCRIPTIONS: Chalet Tix get early entry at 11:00 AM thru VIP GATE #1. Unlimited International Wines, VA Winery & VA Brew Tastings, souvenir tasting glass, stadium cup, live music on (3) stages, and entry into festival. NOTE: Choice of either a wine or beer tasting glass. You can taste wine/beer out of either, but you only get one glass. Available for purchase: Wines by the glass/bottle, brews by the cup or SVAEvents logo growler, water & sodas, unique retail vendors and food vendors. At this fest you can also purchase unopened bottles of your favorite VA Wines or International Wines and take them home with you. CHALET EXTrA TIX:
You can add in as many as you want until we sell out…Tickets go on sale to the general public on Feb 21/22, SO WE HIGHLY RECOMMEND ORDERING EXTRA TIX by FEB 22nd. As a perk for chalets, even if we sell out, we hold (4) “Emergency Tickets” for you until March 22nd for last minute requests. After 3/22/24 there will likely not be any tickets available. INVOICES, Payments & How Get Tix:
Invoices will be emailed to you after you complete your ON-LINE SPONSOR CONFIRMATION (due by Feb 21st). If you add in extra tickets later we will update your invoice.
Chalet # & Location:
Your assigned chalet location will not change but your chalet number might (pending the final chalet sales). To view the preliminary site map, click here. You will be sent a final site map with your accurate chalet number when you get your tickets. Chalet BAnners:
Fest provides if you have a VIP Chalet with additional sponsorship area: If chalet includes chalet plus a sponsor area, SVAE provides signs for both chalet and sponsor area. All signs produced by SVAE remain property of SVAE and will be reused if you sponsor another event in the future. You provide if you have a Chalet Only: Although many of you already have banners stored with us, if you don’t, you are responsible for providing your own banner for your chalet. If you need to order a banner, let us know and we can hook you up to have one produced. Recommended banner size is 2-2.5 ft tall by 6-8 ft wide and grommets are needed in all four corners. Try to get us your banner by Monday, APRIL 8TH. You can pick banner after the event up starting Tues April 16th. Chalet VIP Parking PASSES:
You get (1) for every (2) Tix in your package. There also is a max you can get if you add in extra tickets. So, you decide who gets them. Guests that do not get a parking pass will park in General Admission. FYI, none of our parking is “bad” and golf carts are available to transport folks to & from the gates. If you add in extra tickets, you get more VIP Parking passes (one for every two tickets) as follows: For Regular Chalet: You can get a max of (5) additional VIP Parking passes. VIP Chalet with Sponsor Area: You can get a max of (8) additional VIP Parking passes. Chalet table layouts & seating:
All table linens are provided by the fest. Weather permitting the tables in the “yards” have an umbrella. Mini Chalets: Hunter green tablecloths, (15x15) tent with total seating for (12). Seating for (6) inside the chalet, and seating for (6) in the white fenced yard at 48” tables, plus (1) banquet table for your food/drinks. Regular Chalets: Eggplant purple tablecloths, (20 x 20) tent, with total seating for (22). Seating inside chalet at (2)-60” Round tables with (8) chairs each and seating for (6) in the white fenced yard at a 48” table, plus (2) banquet tables for your food inside the chalet. Double Chalets: (20x40) tent. Same set up as our Regular Chalet, just doubled. If you have special set-up needs contact our fest director. Chalet CATERING & dIY food rules:
You may bring in food, water/soda but no alcohol of any type may be brought into or leave the event. However at Wine & Brew Fest you can take home unopened wine bottles from your favorite VA Winery or the International Wine Booth. CATERING: Chalets can order turn-key catering from our exclusive caterer, Smithfield Station from the menu you will be sent about a month before the festival. With 40 chalets, logistically we cannot permit everyone to have their own caterer. If you want something that is not listed on the Station menu, contact them to work out custom items. DIY FOOD: You can hand-carry in a DIY Feast “potluck style” or other food that you pick up and set up yourself. We do not permit other caterers, vehicles, or non-ticketed persons to enter the event to drop off food to chalets. If you are doing your own food, don’t forget plates, napkins, silverware & serving dishes. Chalet Gifts:
Thanks to our Presenting Sponsor, Smithfield, all chalets will receive a complimentary case of (24) water bottles. This case will be in your chalet upon arrival. It is not in a cooler. Compliments of SVAEvents, chalets also get a Special Gift Bag with (1) red, (1) white bottle of wine and (1) empty growler. How to pick up your Gift Bag: When you arrive at the festival and enter thru VIP GATE #1, check in at the SPONSOR CHECK IN TENT, located at the side porch of the Manor House. This is also where you pick up any pre-order wines or drink ticket you ordered. Coolers & Ice:
COOLERS: The festival does NOT provide coolers for chalets, but you can bring your own. You may not however bring in any alcoholic beverages of any type. It is against the ABC permit we have for the festival. You can drop your cooler off on Friday afternoon or bring it in Saturday morning. We do provide overnight site security, but it is leave at your own risk. So far, we have never had a problem. ICE: We do provide complimentary ice for chalets. Starting early Saturday morning, our Ice Team will ice up coolers that are in your chalet. We also provide complimentary ice during the event if you need it. Just let your Sponsor Host know for find someone with a radio and they will have the Ice Team come by your chalet. It is recommended that you take your cooler and left-over drinks & food with you Saturday when the event is over. If that isn’t possible, before you leave the site coordinate with our Sponsor Host to figure out the best plan of action to get your belongs labeled with your name and stored in our barn before you leave the site. There is more info about clean up in another info box. PRE-ORDER WINE & DRINK TIX:
About a month before the event, you will receive an order form for pre-ordering wines, soda, water & drink tickets. These will be ready for you upon arrival and check in at our Sponsor Check in booth located at the side porch of the Manor House as you enter thru VIP GATE #1. If you have a large wine order, our VIP Hosts will assist in getting it to your chalet. Thanks to our Presenting Sponsor, Smithfield, all chalets will receive a complimentary case of water which will be in your chalet. If you would like some complimentary plastic wine glasses, just let the Sponsor Host know and they can get you some. SET-UP & clean UP:
DECORATING: There is no longer a “decorating contest”, but feel free to personalize & decorate your chalet! Just make sure you don’t use any products that will stain or damage the tents or fencing. Remember we do provide all linens for all tables. (Chalet tablecloths are an eggplant purple and the Mini-Chalets are a hunter green.) FRIDAY EARLY SET UP: Chalet Owners can come drop stuff off Friday after 12:00 (Noon) thru 7 PM Friday evening. You ARE NOT permitted to drive onto site to your chalet. Please pull into the U-Turn located to the right of the Manor House and our Gate Monitors will assist you. We can arrange a golf cart to help get your stuff to your chalet. The fest is not responsible for items you leave, but we do have overnight security Friday night. SATURDAY MORNING SET UP: Chalet Owners or a couple of your “Set-Up-Crew” can get in early at 9:30 AM to set up chalet. Please do not come before 9:30 am, as we have vendors, breweries and other logistics rolling in. Prior to 11AM, when the event starts have your early folks can take their ticket to the Sponsor Check-In booth to get event wristband/tasting glasses. The rest of your GUESTS will be permitted to enter the festivals starting at 11:00 am thru the VIP GATE #1. SATURDAY MORNING, you WILL NOT BE ALLOWED TO DRIVE ON TO THE SITE OR UP TO THE GATE AREA to unload. Park in VIP Parking and flag down a golf cart if you need assistance. After dropping off items at your chalet, and before the event starts at 11 am, please tell your set-up folks to go to the Sponsor Check-In with their tickets so they can get their wristbands. AMPHITHEATER CHALETS: you get a special parking permit to park (1) car outside the split rail fence behind your chalets. This special parking place is located behind the handicapped parking area. Your special parking pass will be included with your tickets. SATURDAY AFTER EVENT CLEAN UP: It is best if you take all your personal items in the chalet with you when you leave the festival. If that is not possible, please coordinate with the fest in advance or our Sponsor Host so we can get it labeled with your name & move it into our Storage Barn. The Tent Company can come early Sunday and start breaking things down. We are not responsible for anything you leave inside your chalet after the event. OUR Sponsor VIP HOST TEAM:
When you arrive at the event on Saturday morning, check in with our Sponsor Host Team at the SPONSOR CHECK IN TENT. It's located at the end of the VIP GATE #1 at the side porch entrance of the Manor House. This tent is where you will also pick up your Gift Bag and anything you pre-ordered (wines, water/soda or drink tickets). Our Sponsor Host Team will stop by your chalet during the day to check on you, but if you need anything in-between you can go to the booth or find someone with a radio and they can call them for you. We can solve almost anything with our MacGyver-like volunteers, so if your sign is falling and you need a zip-tie, or you want the sides of your tent removed, we can help you get it taken care of. We strive to make your experience amazing, so just let us know if you need something |
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