www.SmithfieldVAEvents.com
  • Home/About
    • About Us & History of SVAE
    • Benefiting Orgs & Donations
    • Apply - Benefiting Organization
    • Contact Us & Directions
    • Sign Up E-News
  • DONATE - Sustainer Society
    • How to make a donation >
      • Payment Page - On Line Donation
      • After a Donation
    • Sustainer Society Supporters
  • Manor House Dinners
  • Festivals
    • REFUNDS & CANCELLATIONS & RULES
    • Bacon Bourbon Fest - October >
      • Fest Attendee Info
      • Bourbon Station List
    • BOB Fest & 8K Chilly BOB - January >
      • Refund Options Form - BOB 2022
      • Refund Options - 8K RUNREG - BOB 2022
    • Wine & Brew Fest - April >
      • Wineries, Breweries, Entertainment & Vendors
      • Fest Attendee Info
      • Sponsors - Wine & Brew Fest
    • Indiv Tix Options & Release Dates- All Fests
    • Sponsorships - All Types
    • Reserved Table Info
    • Party Chalets/Private Areas
    • Small Business Sponsorships
    • Vendor Inquires
  • Buy TIX On-Line
    • Hints on buying tickets
    • After On-Line Purchase Info
    • What Happens When Sold Out?
  • Hotels
  • VOLUNTEERS
    • After Purchase - Volunteer Shirt

After On-Line Purchase Info - SVAEvents

Thanks for your purchase! Just need to you to double check it's all ok, so please follow steps below  after your purchase. 
Need help? Please contact us at Tickets@SmithfieldVAEvents.com. Include you name and phone number. 
HOW DO I GET MY TICKETS? 
REAL TICKETS WILL BE MAILED TO THE ADDRESS ON YOUR PAYPAL CONFIRMATION EMAIL.

IF YOU NEED TO CORRECT YOUR ADDRESS, EMAIL and put ADDRESS PROBLEM in the subject line. Tell us your name, email used to purchase tickets and your correct address. 
#1  Check your email for confirmation from PayPal.
You will get a CONFIRMATION EMAIL from PayPal. Sometime is comes right away and other times it can take a couple hours. Look in your junk/spam. It doesn't come from SVAEvents, it comes from PayPal. 

Didn't get an email? Or want to check if your transaction went thru? Send us an email and request that we check. Please put NO CONFIRMATION RECEIVED in the subject line.

Sometimes you type in your email wrong, or you have a strong spam block, either way, if you didn't get an email please contact us and we can send you a confirmation.  

​Sometimes if you have a PayPal account you have a setting with them that says you "don't want to get notifications".  If that is the problem, then you have to contact PayPal to change your settings.  You can call them at PayPal Merchant Services at 888-221-1161 and ask them to enable your notification preferences. 
#2 DOUBLE CHECK THE ADDRESS ON YOUR RECEIPT!
We mail out hard copy tickets about 3-4 weeks before the event to the address on your confirmation. . Please double check your address and let us know if it isn't correct.

Are you MOVING BEFORE THE EVENT?

​
#3 Check your order - on your receipt and then also when you tickets arrive in the mail.  
 Let us know if there is a problem.  Email us &  Put TIX /ADDRESS PROBLEM in the subject line. 

​

Sign Up ENews
Facebook
Instagram
Smithfield VA Events is a 501 (c) (3) public charity.  All events are 21 & up only. No infants/No pets. See Event Rules & FAQ for details.
Event Address: 
Windsor Castle Park
705 Cedar Street
Smithfield, VA 23430 
Mailing Address: 
Smithfield VA Events
PO Box 133
Smithfield, VA 23431
SVAE Headquarters: (at the fest site)
Smithfield VA Events
​302 Jericho Road
Smithfield, VA 23430
Contact Us: 
Event Questions Email:   Tickets@SmithfieldVAEvents.com

Volunteers Questions Email: Volunteer@SmithfieldVAEvents.com

General Info: Call the Visitor Center at 757-357-5182

Chalets, Premium Tables & Sponsorships or Other:
Contact Gina Ippolito, Festival Director
Gina@SmithfieldVAEvents.com
757-869-0664

Hashtags: 
#smithfieldvaevents     #svaevents  
  • Home/About
    • About Us & History of SVAE
    • Benefiting Orgs & Donations
    • Apply - Benefiting Organization
    • Contact Us & Directions
    • Sign Up E-News
  • DONATE - Sustainer Society
    • How to make a donation >
      • Payment Page - On Line Donation
      • After a Donation
    • Sustainer Society Supporters
  • Manor House Dinners
  • Festivals
    • REFUNDS & CANCELLATIONS & RULES
    • Bacon Bourbon Fest - October >
      • Fest Attendee Info
      • Bourbon Station List
    • BOB Fest & 8K Chilly BOB - January >
      • Refund Options Form - BOB 2022
      • Refund Options - 8K RUNREG - BOB 2022
    • Wine & Brew Fest - April >
      • Wineries, Breweries, Entertainment & Vendors
      • Fest Attendee Info
      • Sponsors - Wine & Brew Fest
    • Indiv Tix Options & Release Dates- All Fests
    • Sponsorships - All Types
    • Reserved Table Info
    • Party Chalets/Private Areas
    • Small Business Sponsorships
    • Vendor Inquires
  • Buy TIX On-Line
    • Hints on buying tickets
    • After On-Line Purchase Info
    • What Happens When Sold Out?
  • Hotels
  • VOLUNTEERS
    • After Purchase - Volunteer Shirt